Post Sales Support Program
Key Benefits
- Automated Quarterly System Analysis Service
The company will automatically analyze your system via modem, if directed, to ascertain operational status of all components and make a report to you of those findings with recommendations.
- Biannual Customer Service Site Visit
The Customer Service Site Visit will evaluate your system, suggest operational recommendations, provide additional training, and inform you of the latest upgrades to the product. Your suggestions on how we can better serve you will be the focus of this visit.
- Annual Sales Support Visit
The Annual Sales Support Visit by your Sales Representative will provide you with information on the latest in product enhancements. Of course, your Sales Representative is also available at your request.
- Dedicated Customer Support Representative
Your In-House Dedicated Customer Support Representative maintains a current "hands on" file of your account. This insures when you call our company you have a familiar, knowledgeable, and friendly face dedicated to marinating your best interests.
