The company will automatically analyze your system via modem, if directed, to
ascertain operational status of all components and make a report to you of those
findings with recommendations.
Biannual Customer Service Site Visit
The Customer Service Site Visit will evaluate your system, suggest
operational recommendations, provide additional training, and inform you of the
latest upgrades to the product. Your suggestions on how we can
better serve you will be the focus of this visit.
Annual Sales Support Visit
The Annual Sales Support Visit by
your Sales Representative will provide you with information on the latest in
product enhancements. Of course, your Sales Representative is also
available at your request.
Dedicated Customer Support
Representative
Your In-House Dedicated Customer Support Representative maintains a current
"hands on" file of your account. This insures when you call our
company you have a familiar, knowledgeable, and friendly face dedicated to marinating
your best interests.